The last day our campuses are open is Friday 20th December 2024. Campuses will reopen on Wednesday 15th January 2025. If you would like to chat to one of our staff about enrolling with us, simply fill in an enquiry form and we will talk you through your options when we are back on board in the new year.

Our Complaints Procedure

Cut Above Academy has a set procedure to resolve complaints. If the complaint is unable to be resolved satisfactorily within the College it can be taken to the Campus Manager or sent in writing to the Chief Operations Office at New Zealand School of Tourism. If it is still not resolved then the complaint can be taken to NZQA. NZQA is a government organisation and they can provide an independent assessment of the complaint. Students can download the complaint form from: https://www.nzqa.govt.nz/assets/Providers-and-partners/Code-of-Practice/formal-complaint-form.pdf.

Completed complaint forms, along with any supporting evidence, can be sent to:

The Complaints Officer

Quality Assurance Division

New Zealand Qualifications Authority

PO Box 160, Wellington 6140